Leak Investigation Response

Please Fill and Submit the Leak Investigation Response Form

If the leak is considered an Emergency call 704 896 0022

Are you a SMP client?
- Yes
- No
Urgency
Please select urgency type. If service is needed in the next 24 hours please call out office after submitting this ticket. 704-896-0022.
Contact Information
Client Name*
If you are not an existing RSI client, please include your full Company Name and Contact Information so that our office may call to set up services.
Client Contact Name*
Client Contact Phone Number*
Client Contact Email*

A valid email is required
Onsite Contact Name
Please provide if the onsite contact differs from the previous contact provided.
Onsite Contact Number
This number will be relayed to service team members to call before arriving onsite.
Leak Information
PO # If Applicable
Address Where Service is Required*
Street Address City State ZIP Code
Leak Location
Please describe the roof section the leak is on and describe the interior location.
Photos
Max. file size: 50 MB.
Please upload any leak photos or marked roof plans.
Roof Details
Roof System Type
Please select the roof system where known
Is roof under warranty?*
- Yes
- No
- Unknown
Warranty Type
(Material Only, Full System, Contractor, etc.)
Issued By
(Manufacturer or Contractor Name)
Issue Date
MM slash DD slash YYYY
Expiration Date
MM slash DD slash YYYY
Manufacturer
Please select
By signing the box below, you authorize RSI to perform the needed repairs to this system.